Refund policy
We want you to be happy with your order. If something's not right, here's how returns work.
14-Day Return Window
You have 14 days from delivery to request a return. After that, all sales are final.
Return Requirements
- Items must be unworn, unwashed, and in original condition with all tags attached
- Original packaging must be included
- No signs of wear, damage, or alterations
Non-Returnable Items
- Underwear and swimwear (for hygiene reasons)
- Items marked as final sale
- Items without original tags or packaging
Return Shipping
You're responsible for return shipping costs. International returns typically cost €20–40 to ship back to our warehouse.
Restocking Fee
A 15% restocking fee applies to all approved returns and will be deducted from your refund.
How to Start a Return
- Email support@oblvn.us within 14 days of delivery
- Include your order number and reason for return
- We'll send you return instructions
- Ship the item back with tracking
- Refund processed within 7–10 business days after we receive your return
Defective or Damaged Items
If your item arrives defective or damaged:
- Contact us within 48 hours of delivery
- Include photos of the defect or damage
- We'll arrange a replacement or full refund at no cost to you
No Exchanges
We don't offer direct exchanges. If you need a different size or item, return the original for a refund and place a new order.
Questions?
Email support@oblvn.us